# Contact

Email support@getagentstamp.com. A person reads every message.

## Pro customers

Email support is included with Pro, 24/7. Write from the email on your license, or use Write to support on the Agent Stamp Pro screen in wp-admin. Say which order and what the stamp said. The order box shows the stamp, the user-agent, and a fingerprint. Paste those. Do not send customer names or addresses.

## Before you buy

Ask anything about the plugin, the plans, or whether it fits your store. Each Pro plan starts with a 14-day trial with no payment method. Plans: https://getagentstamp.com/#pricing

## A stamp looks wrong

Send the stamp, the user-agent from the order box, and what you expected. A signed agent that shows Unknown, or a person stamped as an agent, is a bug worth a message. Which agents get a name: https://getagentstamp.com/blog/which-agents

## Billing and refunds

Pro checkout, invoices, and refunds are handled by our payment provider. Email support@getagentstamp.com with the email on the purchase and we will sort it out.

## Data removal

To delete a support message or a past demo-form submission, email support@getagentstamp.com.

Canonical page: https://getagentstamp.com/contact