Contact
Email support@getagentstamp.com. A person reads every message.
Pro customers
Email support is included with Pro, 24/7. Write from the email on your license, or use Write to support on the Agent Stamp Pro screen in wp-admin. Say which order and what the stamp said. The order box shows the stamp, the user-agent, and a fingerprint. Paste those. Do not send customer names or addresses.
Before you buy
Ask anything about the plugin, the plans, or whether it fits your store. Each Pro plan starts with a 14-day trial with no payment method. See the plans.
A stamp looks wrong
Send the stamp, the user-agent from the order box, and what you expected. A signed agent that shows Unknown, or a person stamped as an agent, is a bug worth a message. Which agents get a name.
Billing and refunds
Pro checkout, invoices, and refunds are handled by our payment provider. Email support@getagentstamp.com with the email on the purchase and we will sort it out.
Data removal
To delete a support message or a past demo-form submission, email support@getagentstamp.com.