# Why do AI orders show up as Direct in WooCommerce?

The referrer was stripped. WooCommerce then files the session as Direct. The order is real. The source line is empty.

## Why the report stays empty

WooCommerce’s source is the referrer. Chat apps, in-app browsers, and privacy tools often send none, so the session is filed as Direct. A theme pixel also misses any agent that never runs JavaScript.

## What the order can still show

The stamp is written at checkout from the request the server received: the user-agent, and the signature when one was sent. It does not read an analytics report. Direct in the report and ChatGPT (declared) on the order can both be true.

Canonical page: https://getagentstamp.com/blog/direct-traffic